Frequently Asked Questions

Account

  • Yes, Customers can place orders without an account.

  • Customers can set up an account using the following link here.

Shipping

  • Delivery is generally carried out by using An Post. Delivery time is usually 14 working days after confirmation of your order, this is dependent on the item ordered. You will be given an indicator of when to expect delivery when an order is confirmed.

    Delivery is generally on working days (Mon-Fri) only, we expect there to be someone available to accept delivery during business hours Mon-Fri.

    The delivery times given on this site are estimates only. On rare occasions, unforeseen circumstances can occur which may delay delivery beyond our estimate. We will not be liable for any loss of income, losses, cost, damage, charges or expenses incurred or caused by late delivery.

  • We deliver only to households in the Republic of Ireland via this online shop.

    If you wish to purchase the book and you’re outside of Ireland please contact Manor Books, Church Road, Malahide, Co. Dublin via email or through their Facebook page here.

Returns

  • Any goods returned are to be returned to us is at the buyer’s expense.

    Items may only be returned if defective or if they are significantly not as described.

    A 20% restocking fee will be deducted from all refunds given.

    Please allow up to 30 days for refunds to be processed and credited to you.

Payment

  • We use Stripe as our payment processor. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see stripe.com/ie/privacy for more details.

Irish Air Spectacular

For bulk orders over 10, any issues related to service or you require support please get in touch using the button below. We will attempt to reply to all enquiries, service issues, support issues or complaints within seven working days.

Privacy Preferences

When you visit our website, it may store information through your browser from specific services, usually in the form of cookies. Here you can change your Privacy preferences. It is worth noting that blocking some types of cookies may impact your experience on our website and the services we are able to offer.

Read our Privacy & Cookies Policy.

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